Data protection information
- The protection of personal information (data) of users (data subjects or persons concerned by the data processing) of the website(s) is very important to Lenzing AG (“Lenzing”, “us”, “we”). If Lenzing processes data during the use of the website(s), this is done solely on the basis of the relevant statutory data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the Austrian Data Protection Act and Telecommunications Act.
- If you provide us with personal data via the contact form on our website, by e-mail, by telephone, by fax or in person in order to contact us or stay in contact, we will process this data on the basis on your voluntary consent (Art. 6 (1) a GDPR) . The provision of your data is therefore neither legally nor contractually required and is not required for the conclusion of contract. You are therefore not obligate to disclose this personal data to us – however, if you do not disclose your data to us, we cannot process your request and cannot contact you. You may revoke your consent at any time without affecting the legality of the processing carried out based on the consent until revocation. The duration of the processing takes place for a maximum of 3 years, after which the personal data completely deleted.
- In case that you voluntarily make use of our supplier application platform on this website, Lenzing processes your name, address, phone, facsimile, email, homepage, VAT-number, currency, plants which can be supplied for, contact (title, name, language, function, phone, mobile, facsimile, email), product range, description of supplier (legal form, including (part of) group of companies, annual revenue, number of employees, year of establishment, other locations, details on the relationship to Lenzing, manufacturer/distributer, references) and provided documents as well as the withdrawal of the consent by supplier for the performance of the application process. After the application process has been completed, data will only be further processed by us in case that we will engage you as our new supplier. Otherwise, they will be deleted. In case that, by using this service, you disclose personal data of third person (e.g. an employee of the supplier applying), you ensure that you have obtained consent of this person to disclose his or her data to us or that you process his or her data on any other legal basis, such as legitimate interests and, hence, have the right to the disclosure of these data.
- Personal data is stored within the European Union and will not be transferred, unless explicitly stated in other applicable data privacy policies by Lenzing. The website is maintained by our external service provider Edelman Kommunikationsagentur GmbH, who has been contractually bound by us to process data confidentially and only on our behalf and our instruction. For the webhosting, we use Electric Arts GmbH, who has been contractually bound by a data processing agreement. In case that we change our service provider, we will ensure adequate protection of your information also by our newly selected partner.
- This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on the user's computer and allow the use of the website to be analyzed. Information about the use of this website generated by the cookie is generally transferred to a Google server in the USA and stored there. Google will use this information on behalf of the operator of this website to evaluate how the website is used, compile reports about activities on the website and to provide services associated with use of the website and the internet to the website operator. The IP address transferred by Google Analytics from the user's browser will not be combined with other data from Google. However, cookies are not activated by the website unless and until the user of the website has expressly stated his or her consent by accepting the text in the cookie banner. Additionally, and after consent has been provided, cookies being stored may be prevented by adjusting the settings in their browser software; however, we would point out that this may prevent all the functions of this website from being used to their full extent. Furthermore, users can disable the collection and transmission of data (including their IP address) generated by the cookie and relating to their use of the website to Google, and the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en. This website has been expanded with the function gat._anonymizeIp(); to ensure that IP addresses are recorded in anonymised form (so-called IP masking).
- Other cookies may also be used on the Lenzing website(s) which are stored by the browser on the user's computer. These cookies are used solely for the purpose of ensuring that the various functions of the website(s) can be used optimally by the user. These cookies are in principle deleted as soon as the user closes the browser. Some of the Lenzing websites offer users the option of using functions individually (e.g. the function of the “Personal Edition” website(s)). In order to store the user's individual preferences on the website(s), the cookies required for this remain until they expire or are deleted manually. The use of cookies can also be completely deactivated in the settings of the respective browser software. In this case, there is the possibility that not all of the functions of the website(s) can be used to their full extent.
- The Lenzing website(s) may contain links to other websites, which are not operated by Lenzing, such as social networks, including “Facebook”, “Google Plus”, “Twitter”, “LinkedIn”, “Xing”, “Google+”, “Instagram”, “Pinterest”, “WeChat”, “YouTube”, “Vimeo”, “Snapchat”, “Slideshare” and “WhatsApp”. Lenzing has no influence on the collection of data by the respective operators of the social networks. Information on the extent and use of the data collected can be found in the data policies of the relevant social networks.
- Lenzing will review this Data Policy on a regular basis. It may be necessary from time to time to make amendments to the Data Policy. The latest version of the Data Policy will be published on this website.
- Lenzing complies with all data protection measures imposed by law to their full extent.
- Data subjects have the right to access their personal data processed by Lenzing, to have the data rectified, erased and port to other data controllers as well as to object to and to restrict the processing of their personal data. If the data processing is based on consent, they also have the right to withdraw the consent. Data subjects can assert their aforementioned personal rights at any time at privacy@lenzing.com.
- If you are of the opinion that despite our obligation to process your data lawfully, your right to lawful processing of your data has been violated contrary to expectations, please contact privacy@lenzing.com so that we can remedy the situation. However, you also have the right to lodge a complaint with the Austrian Data Protection Authority or with another data protection supervisory authority in the EU, in particular at your place of residence or work.